Why stormageddon is a bust

snowmageddonIt’s tempting to blame the national weather hysteria on Al Gore or the movie “The Day After Tomorrow” but there’s a less fictional cause. Local news markets have been engulfed in the weather as news vortex for years, but now the national networks are catching up.

Why? Because when the companies that own local TV stations pay for expensive research, the results show one of the top reasons why people watch TV news is weather. They want to know if storms will disrupt the work week, vacation plans or the Friday golf game. So any weather event, no matter how insignificant, instantly becomes a live shot.

One of the best sources of credible information in the changing media landscape is the Pew Research Center on Journalism & the Media. Checking one of their most recent reports shows that between 2005 and 2013…

“…the airtime devoted to weather, traffic and sports had risen from 32% of the local newscast studied to 40% —a 25% increase. Indeed, Pew Research’s examination of 48 evening and morning newscasts in late 2012 and early 2013 found that 20 of them led with a weather report or story.”

Just another symptom of the nanny state—citizens can’t be trusted to source information on their own, so we will barrage them with the obvious. My favorite are the national morning “news” programs that feature a breathless, over-the-top reporter lamenting cars in a ditch, or zero visibility, or the chore of plowing. Obviously a reporter/producer team that has never been west of Philly.

The true tragedy is not that hyper reporters over-deliver the obvious—all of us have lost something far more dear. We have lost the opportunity to learn about stories that have more lasting impact in favor of 5 minutes of live shots from weather non-stories. Certainly proposed congressional legislation is “boring,” but truly creative journalists can find a way to make a budget or committee action compelling.

If you don’t like what you see, don’t remain silent and flip the channel. Send an email to your local news director or station manager/owner and tell him or her what you want to learn from their programs. If enough of you do that, you might save us from stormageddon.

Tornado, Ice and Storms: oh my!

tv attackWelcome to Spring in Wisconsin where a cocktail of ice, snow, rain and winds could knock us off the grid at any time.

Most businesses don’t consider man-made or natural disasters in their annual planning, but ignore at your own peril. Not only do we live in a world of instant business, we live in a world of instant news. If disaster hits your business, there’s a good chance it will be on a media website or blog before you notify your employees or key customers.

The people who are in the business of covering disasters have crisis plans in place. When 9/11 stopped Americans in their tracks, most newsrooms across the country had “plan A” and “plan B” in place and put reporters and editors on 24/7 call. When storms hit, local TV stations are live from multiple locations immediately. The media is ready to cover you if you are the center of a disaster—are you as ready as the media?

The worst time to plan for a crisis is when you’re knee deep in one. There are a few common sense things to plan for—and a few things you might not readily think of.

Define your crisis: Before an emergency hits, determine what types of crises require you be ready for media response. Tornadoes and fires are an easy call—but does a robbery or an employee theft warrant a full-scale crisis response?

Prepare your team: Identify a first response team, usually key executives in your business and a communications or PR professional. If you don’t have PR counsel on staff, consider outsourcing this function during a crisis

Plan your communications: Determine what you will say to your employees, your customers and the media. Identify a spokesperson, but make sure all members of your crisis team are briefed.

Be up front with your team: Make certain all employees know where they can call or check in if there is a disaster so they can stay informed with factual, up-to-date information. In a disaster or crisis, a good reporter will not politely call the receptionist and leave a message for your spokesperson. A good reporter will wander around to the loading dock, start talking to your drivers, call surrounding business neighbors and put your janitor on camera.  How do I know this is true? Because I did each one of these things to get a story.

I wouldn’t advocate adding a “disaster” column to your monthly spreadsheet, but a little pre-planning can avert some big problems. And for those of you who are still saying it’ll never happen here; just remember that Noah built the ark before it started to rain.